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Please always supply your job files in CMYK mode. Colours created in RGB mode are generally never the same as colours in CMYK mode. Colour saturation should never exceed 240% in total otherwise faulty printing will result. 100% Black (K), 50% Cyan (C) and 50% Magenta (M) is sufficient for a deep black. Colour saturation should be at least 15%.
Size and bleed:
Please create an additional margin of 1mm to the final trimmed size on each side (3mm in the case of posters). Important lettering, graphics and information should be placed at least 3mm (5mm in the case of posters, 7mm for magazines) inside the trimmed size. Create your data format so that it fits our standard data format. Please do not use fold and/or cut marks. Would you like a template? We have one available for Download. For double-sided products please send two separate PDFs in a .ZIP or .RAR file & CLEARLY label if which is front/outside and back/inside.
Format:
We open our files using the default 'Media Frame'. Please make sure this option is not altered when you save your files.
Please upload your artwork in either .AI, .PSD, .JPEG, .TIFF or .PDF format (according standard PDF/X-1a:2001 + colour profile "ISO Coated v2 300% (ECI)*")
Please send your data as .AI, .PSD, .JPEG, .TIFF or .PDF only (according to the standard PDF/X-1a:2001).
Your print data should have a resolution of at least 300dpi, otherwise there may be a loss of quality in the print result. For posters, 240dpi is sufficient.
Please convert all text into paths in the case of vector graphics.
Please create pixel images using at least 240dpi.
Save all print data in CMYK format.
In the case of orders that contain several files (e.g. front and back page), please save the individual files in the same format and name them clearly.
In the case of magazines, please send us the pages as
individual files. Please name these clearly so that we can correctly allocate them in the magazine.
Please upload your files exactly how you would like to have them printed!
* Please upload the colour profile and install it for the export of your PDF file.
If you have any questions our professional and friendly staff will be happy to help you. Click here to Contact Us...
Data transfer:
Upload – it’s simple and easy! After placing your order, you may upload your files (In a SINGLE Compressed .ZIP File) directly through our website using this link: "Upload Your Files" (MAX 10MB) or you can send your data to: info@fdspain.com via MailBigFile.com. Should we have any questions about your files, or if errors occurred during the transmission of your files, we will contact you.
Please also be aware of the following:
In order to print one page, send your file to us once.
In order to print front and back pages differently, send us two individual files and name these clearly as front and back pages.
To have the front and back pages printed the same, please send us the file twice and name these files clearly as front and back pages.
Remarks:
In the case of orders with faulty or missing data, the delivery date may be delayed!
Reprints, even in the case of data that is exactly the same, can never be 100% identical.
Only supply print data in the stated format. Send the data required in just one file format.
In the case of several commissions, please place one order for each commission, otherwise this may result in time delays or incorrect printing, for which we cannot accept any liability.
All communications (including the current status of your order) will be sent to you by e-mail. You can find out the current status online using your Freelance-Designers-Spain.com-Login in our "Online Store" and click on the "View my Order History" link under the "My Orders" section & click on the corresponding order.
If you have any questions about our services and need Real-Time Assistance, simply click "Live Chat with FDS" on the Chat Bar at the bottom of the page.
All of our print orders are processed the within 24 hours of being ordered & there after take approximately 8 working days to arrive at the address provided by the client.
(Providing that all artwork provided by the client is in order and payment is received correctly)